Contact Online Crypto Casinos

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a casino we cover? This page explains how to reach Online Crypto Casinos and what kind of enquiries we're able to help with.

How to reach us

The best way to contact Online Crypto Casinos is by email at [email protected]. We read every message and try to respond within a few business days, though volume can occasionally slow that down. Please include enough detail for us to act on your message — for example, the name of the casino you're asking about, the page URL, or a screenshot if you're reporting an error.

What we can help with

Review corrections: if a bonus term, coin list, or rating on one of our pages looks out of date, tell us and we'll verify it.
Site suggestions: if you think a crypto casino deserves a look for a future review, send us the name and why it stands out.
General feedback: good or bad experiences at a casino we've listed help us keep our coverage honest and current.
Site or content issues: broken links, formatting problems, or anything that makes a page hard to use.

What we can't help with

We're an independent research and comparison site, not a casino operator. That means we're not able to:

Access, close, or verify your account at any casino, or process deposits and withdrawals on your behalf.
Resolve disputes over bonus terms, wagering requirements, or blocked payouts — those need to go directly to the casino's own support team.
Offer legal or tax advice about gambling winnings or crypto gains. For anything specific to your situation, a licensed professional is the right call.
Provide personalized betting or investment guidance, or promise any outcome from playing at a listed site.

If you're dealing with a payout dispute or account problem, contact the casino's own support channel first — most operators list this on their site. Our Terms and Conditions page and About Us page cover more on how this site operates and what our reviews are (and aren't).

Before you write in about a specific site

A few quick checks can save time on both ends:

Confirm which casino and which page of ours you're referring to.
Check whether the issue is about the site itself (payout delay, verification request) or about our review of it (outdated information, a rating you disagree with).
If it's about eligibility in your state, remember that offshore crypto casinos operate in a legal grey area for US players and availability varies — worth checking your own state's rules alongside anything we publish.

Responsible gambling support

If you or someone you know is struggling with gambling, free confidential help is available through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos generally do not offer the same player protections, self-exclusion tools, or oversight as US state-regulated operators, so it's worth building your own limits in from the start. See our Responsible Gambling page for tools and further support. All gambling content on this site is intended for players of legal age (18+ or 21+, depending on the site and your state) — please don't reach out on behalf of anyone under that age.

Next step

Whatever the reason for getting in touch, an email to [email protected] is the quickest route to a real answer. There's no need to send anything urgently — we'd rather get the details right than rush a reply.